FAQ
1. What is the estimated shipping and delivery time?
It typically takes about 1 to 2 months for your order to reach your doorstep. You will receive a tracking code to monitor the status of your furniture.
2. What is your policy on free returns?
All defective items that remain in their original factory condition can be exchanged 1 to 1 or fully refunded within 180 days. (T&Cs apply)
If the furniture is not what you ordered, it can also be returned within 180 days. (T&Cs apply).
3. What should I do if my order does not arrive within the expected timeframe?
LiveTheSpace provides a tracking number for all deliveries. If your package is lost, a full refund will be issued within 14 days.
4. How can I get help with assembly?
LiveTheSpace provides free assembly services upon delivery for all products.
5. Who should I contact if I have an issue with my furniture?
If you encounter any problems, please call us at +65 8491 3900 for any further assistance.
It typically takes about 1 to 2 months for your order to reach your doorstep. You will receive a tracking code to monitor the status of your furniture.
2. What is your policy on free returns?
All defective items that remain in their original factory condition can be exchanged 1 to 1 or fully refunded within 180 days. (T&Cs apply)
If the furniture is not what you ordered, it can also be returned within 180 days. (T&Cs apply).
3. What should I do if my order does not arrive within the expected timeframe?
LiveTheSpace provides a tracking number for all deliveries. If your package is lost, a full refund will be issued within 14 days.
4. How can I get help with assembly?
LiveTheSpace provides free assembly services upon delivery for all products.
5. Who should I contact if I have an issue with my furniture?
If you encounter any problems, please call us at +65 8491 3900 for any further assistance.